Repair approvals · Worldwide
Show the issue. Recommend the repair. Get a clear decision.
Technicians record a defect and send it with a recommendation. The customer or asset owner can see the problem and authorise extra work or parts, with a clear decision record.
Illustrative example
From a phone link to a clear next step.
Service Video Experts
Illustrative example · Step 1/4
Record the issue
Show the worn or failed component.
1. Record the issue
Service Video Experts
Illustrative example · Step 2/4
Recommend the repair
Explain the proposed work and identify required parts.
2. Recommend the repair
Service Video Experts
Illustrative example · Step 3/4
Request authorisation
The customer or asset owner reviews the evidence and recommendation.
3. Request authorisation
Service Video Experts
Illustrative example · Step 4/4
Record the decision
Approved, declined or clarification requested — the team follows the agreed next step.
4. Record the decision
Ready-to-use software configured around your capture steps, reviewing team and follow-up process. Results depend on your workflow, adoption and the decisions made by your qualified team.
Show us how your service operation works today.
In a 20-minute demo we look at how service requests are received, triaged, dispatched and closed — and where better visual information could reduce avoidable visits, repeat work and uncertainty.