Verify installations and faults without a second site visit.
Guided site evidence for fibre, network infrastructure and field contractors — wherever your teams operate.
Ready software, workflow configuration, implementation and training.
No app. No customer account. No live video call.
Service Video Experts
Telecom Infrastructure · Illustrative example
Guided equipment evidence
Service record
- Capture equipment identifiers and visible fault indicators
- Document installation checkpoints and labelling
- Show damaged components with a replacement recommendation
Ready for service-team review
Telecom Infrastructure
Where time and money leak
- Incomplete installation handover photos
- Fault tickets lacking equipment and connection details
- Repeat visits to verify contractor work
- Unclear approval records for remedial work
How teams use it
Before dispatch
- Capture equipment identifiers and visible fault indicators
- Show accessible cabling and site conditions safely
During the visit
- Document installation checkpoints and labelling
- Record handover evidence against the site checklist
Repair approvals
- Show damaged components with a replacement recommendation
- Request authorisation for additional site remediation
Visual evidence supports your qualified team; it does not replace safety procedures, required inspections or technical judgement.
For larger organisations
Scope the setup around your organisation’s sites, teams and governance requirements.
- Multi-site setup
- Role-based access
- API and webhook connections
- Contractor access
- Configurable data retention
Availability, integration feasibility, permissions and retention settings are confirmed during scoping, before implementation.
Data & SecurityWhat could better pre-dispatch information save?
Editable illustrative assumptions. Estimates, not guaranteed results.
Your assumptions — illustrative defaults, edit them
Estimated annual service visits
17,600
Potentially avoidable visits
880
Estimated gross visit cost that could be avoided per year
€132,000
An estimate from your own assumptions — not a guaranteed result, a benchmark or a customer outcome. It does not deduct software, implementation or adoption costs, and it cannot judge which visits are technically necessary.
Team Service Video Experts
Ready software. Your workflow. Our implementation.
We configure your guided capture, train your reviewing team and review the pilot on your own numbers.
Support across Europe, the Middle East, Asia and the Americas.
Show us how your service operation works today.
In a 20-minute demo we look at how service requests are received, triaged, dispatched and closed — and where better visual information could reduce avoidable visits, repeat work and uncertainty.