Wind energy
Guided video for wind energy maintenance
Turbine service is expensive to mobilise and difficult to observe. Structured video from the tower gives specialists a reliable view without another climb.
No app. No account. No video call.
How can wind service teams review turbine faults remotely?
Technicians and site staff capture guided video of the component, the control cabinet, the fault indication and the surrounding condition. A technical specialist reviews the recording remotely, advises on the next step and confirms whether the work has been completed correctly.
The typical situation
A specialist judgement is needed on a component that only one person has seen, and the description does not carry enough detail.
Who records the video
The turbine technician on site, supported remotely by the technical team.
What is captured
- Component condition and wear
- Control cabinet and fault indication
- Readings and measurements
- Replaced parts before and after
- Nacelle, tower and blade access context
- Safety and permit conditions
How the service team uses it
- Review the case without mobilising a specialist
- Advise the technician during the visit
- Verify that work was completed correctly
- Track recurring component issues
- Support warranty and manufacturer claims
Operational outcomes
- Less specialist travel
- Better supported technicians
- Verified quality of work
- Stronger component history
Outcomes depend on your own service operation. We do not publish savings percentages that have not been measured with you.
Two directions of video
Before dispatch, and from the field.
The same structured approach is used in both directions, with different capture steps.
01 Customer or site → Service team
- Service request received
- Guided video link sent
- Customer or site contact records
- Service team reviews
- Resolve remotely or dispatch correctly
02 Field technician → Head office
- Technician opens the job
- Guided capture on site
- Checklist and readings
- Before and after evidence
- Completion record reviewed centrally
Related
Continue reading
- Guided video for renewable energy maintenance
Guided video workflows for solar, wind, storage and grid-connected assets: remote fault assessment before dispatch and technician documentation after repair.
- Supporting technicians in the field with structured video
Technicians record what they are looking at and technical specialists respond with context — without needing both people available at the same moment.
- Quality control for field-service work
Supervisors review completed work from structured video and checklist evidence instead of travelling to inspect a sample of jobs.
- Field technician video to head office
Technicians record equipment condition, work performed, readings and completion through guided steps, reviewed centrally by the technical team.
Discuss your service workflow with us.
In 30 minutes we look at how requests arrive, how they are triaged and how work is documented today — and where guided video would fit.