Clear visual records of every inspection, leak and repair — from every crew and contractor.
Consistent asset evidence for utility crews and contractors worldwide, within your authorised field procedures.
Ready software, workflow configuration, implementation and training.
No app. No customer account. No live video call.
Service Video Experts
Utilities (Water, Electricity & Gas) · Illustrative example
Guided equipment evidence
Service record
- Show an accessible asset and its location from a safe position
- Capture asset condition and authorised inspection checks
- Show defects requiring additional approved work
Ready for service-team review
Utilities (Water, Electricity & Gas)
Where time and money leak
- Fault locations and asset identities unclear at dispatch
- Different evidence standards across contractors
- Missing before/after repair records
- Extra attendance to clarify condition or scope
How teams use it
Before dispatch
- Show an accessible asset and its location from a safe position
- Let qualified teams review a reported leak or visible defect
During the visit
- Capture asset condition and authorised inspection checks
- Record repair completion and reinstatement evidence
Repair approvals
- Show defects requiring additional approved work
- Send a crew recommendation to the responsible asset manager
Visual evidence supports your qualified team; it does not replace safety procedures, required inspections or technical judgement.
For larger organisations
Scope the setup around your organisation’s sites, teams and governance requirements.
- Multi-site setup
- Role-based access
- API and webhook connections
- Contractor access
- Configurable data retention
Availability, integration feasibility, permissions and retention settings are confirmed during scoping, before implementation.
Data & SecurityWhat could better pre-dispatch information save?
Editable illustrative assumptions. Estimates, not guaranteed results.
Your assumptions — illustrative defaults, edit them
Estimated annual service visits
17,600
Potentially avoidable visits
880
Estimated gross visit cost that could be avoided per year
€132,000
An estimate from your own assumptions — not a guaranteed result, a benchmark or a customer outcome. It does not deduct software, implementation or adoption costs, and it cannot judge which visits are technically necessary.
Team Service Video Experts
Ready software. Your workflow. Our implementation.
We configure your guided capture, train your reviewing team and review the pilot on your own numbers.
Support across Europe, the Middle East, Asia and the Americas.
Show us how your service operation works today.
In a 20-minute demo we look at how service requests are received, triaged, dispatched and closed — and where better visual information could reduce avoidable visits, repeat work and uncertainty.